National COVID-19 Vaccination Administration: The Missing Piece

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The Missing Piece

Successful vaccination programs are not just about vaccine development, supply, and staff, but also about addressing the concerns of the individuals who must be vaccinated: the millions of people parsing conflicting sources of information. Their anxieties at the prospect of a new, rapidly-developed vaccine; their hopes to return to a semblance of normalcy and to visit elderly parents or grandparents; their concerns stemming from information they have read online or heard from a friend; their unease after hearing news reports of vaccine side effects.

Solving the Puzzle

Operation Warp Speed, the U.S. response to accelerate vaccine development, manufacturing, and distribution to states is an unprecedented achievement. But the partners responsible for the last mile of vaccine deployment need help to support vaccine recipients throughout the process.

  • Patient education resources, including FAQs around the vaccine, access to state and federal guidance, and assistance in scheduling appointments.
  • Patient monitoring and access to a direct customer service line for post-vaccination inquiries.
  • Tracking and triage of any post-vaccination clinical questions to licensed nurses and board-certified physicians for real-time assistance. These clinicians direct those who need immediate care into the healthcare system, provide supportive care when appropriate, and follow-up in 24 hours for more severe cases.
  • Data collection and reporting to the appropriate entities including the FDA Vaccine Adverse Events Reporting System (VAERS).



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At PWNHealth, our mission is to enable safe and easy access to diagnostic testing.